Job Description
Requirements and Qualifications: · Previous customer service experience, preferably in the travel or airline industry.
· Strong communication skills, both verbal and written, to interact effectively with passengers and team members.
· Excellent attention to detail and accuracy when processing tickets and customer information.
· Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
· Proficiency in using reservation systems, ticketing software, and basic office applications.
· Strong interpersonal skills with a customer-focused mindset and the ability to stay calm under pressure.
· Basic knowledge of airline policies, ticketing procedures, and travel regulations.
· Strong problem-solving skills to address customer inquiries and resolve issues efficiently.
FLSA Status: United States of America (Non-Exempt) SECTION I - OUR VALUES CULTIVATE OUR VISION AND CULTURE At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors...
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